CX Trends 2022 Unlock growth with customer service Get the report

Champions of customer service

of customer no-hassle not waiting on social extra sauce actually having customer
service returns hold forever messaging on the side a nice day service

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success and keep your business in sync.

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CX leaders build agility and resilience in their customer support. Watch our livestream to learn their strategies.

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Where good conversations become great experiences

To make customers happy, you need conversational experiences − connected communication across any channel.

Example conversation in product

Give customers the best support

Customers want to connect any time, any place. Meet them where they are with the Zendesk Suite, which provides sophisticated, seamless support that flows across channels.

Logo: Squarespace

“We’re here to help our customers succeed online, and that’s something we hear about from our customers. They just love our support channels.”

Raphael Fontes

Vice President of Customer Operations at Squarespace

Stylized product screenshot

Win prospects over

Our powerful sales solution helps teams build relationships and manage their pipeline without the complexity and clunkiness of traditional sales CRM tools. It is kind of a big deal.

Logo: Staples

“By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”

Simon Rodrigue

Senior Vice President and Chief Digital Officer

Customise your customer experience

Sunshine lets you customise and extend Zendesk to provide personalised experiences, help agents stay productive and keep the entire business connected. Plus, it is open and flexible, so you can adapt quickly to anything thrown your way.

#1 in Digital Customer Service use case by

Logo: Gartner
Photo: Customer Experience
Photo: Customer Experience
Photo: Customer Experience

The best customer experiences are built with Zendesk

The companies you use, use Zendesk

See all customer stories

Gartner, Critical Capabilities for the CRM Customer Engagement Centre, 8 June 2020, Nadine LeBlanc, Brian Manusama
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